Purchasing of Goods
Our purchasing system is designed to be quick, simple and secure. Before placing your order please ensure that:
1) You have selected the correct item including style (kids/home/away/3rd).
2) You have selected the correct size. Please be aware that returns will not be accepted for incorrect sizes ordered.
3) You are aware of the expected delivery days (10-20 days after the reception of the tracking code).
4) You are aware of the quality of our player version & stadium version jerseys.
Shipping
For countries such as the UK, USA, France, Holland, Belgium etc. the items usually arrive between the 12 and 20 days.
If you live in a country such as Bahrain, Sweden, Italy, Ireland your item will arrive between 15 and 20 days.
Return Policy
If for some reason you are not happy with your purchase, we will assist you as far as possible under the following conditions;
1) You contact our OneUp Kits team to explain the reason for return.
2) A solution will be given to you within 24 hours of receipt and may include one of the following;
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A full refund providing the reason for return is deemed genuine and the purchase is returned and signed upon receipt. The returns postage will be paid in full by the sender unless agreed otherwise by OneUp Kits.
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A full refund providing the reason for refund is deemed genuine by OneUp Kits.
3) Shirts cannot be refunded after the tags have been removed.
4) Shirts with printing on the back or with patches cannot be returned nor replaced. OneUp Kits is not responsible for peeling numbers after the tags have been removed.
++Please note OneUp Kits will not be held responsible for player number changes, sponsor changes and also font style change for new shirts.